Big Al’s Privacy Policy

Last updated: August 16, 2020.

Who we are

Big Al’s BBQ & Catering, LLC (referred to as “Big Al’s”, “Al’s”, “our”, “we” or “us” in this privacy policy)

What personal data we collect and why we collect it

We ask you for some specific personal data to be able to provide you with the products or services you request. For example, when you make a purchase on, contact our consumer care team, request to receive communications, create an account, or use our Sites.

Your personal data can include but not be limited to:

  • Contact details including your first and last name, email address, telephone number, shipping address, and billing address
  • login and account information, including email and password and user ID assigned to your account
  • Personal details including gender, where you live, your date of birth and purchase history on our website
  • Payment or credit card information
  • Personal preferences including your activity on our site, as well as marketing preferences you set when receiving email communications from us

Some data is collected automatically from the device or browser you’re using to access our site. This can include:

  • Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons and tags
  • Device IDs, state, network access, storage information, and battery information


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Advertising, cookies, and pixel tags

Through the use of cookies and similar technologies, we may collect your device IP address, unique device ID, hardware and software type, Internet service provider, serving domain, geographical area, location data, browser type and settings data (such as screen resolution, color depth, time zone settings, browser extension and plugins) operating system, referring URLs, search history, information on actions taken or interaction with our digital assets (e.g., page views) and dates and times of actions.

For example, we use Google Analytics to collect information about how you use our Services. We use this information to create reports and improve our Services. The cookies help us understand the number of visitors to our website and where visitors come from. To learn more about how Google uses data when you use our Services, visit To opt-out from these cookies across all websites, visit

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third parties may also collect information on our sites through cookies, and third-party plug-ins and widgets to create certain features on our site. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

We use third-party advertising cookies, such as social media cookies, to collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data.

Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, Snapchat or other social networks and/or not allowing you to share content from our site on social media via our “share” widgets.

To find out more about cookies, you can visit or

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We take the information you provide us seriously and are committed to protecting it. Only authorized members of our workforce with a valid business need are granted access to information supplied by customers. For example, a customer care member will be able to see your personal order information to verify your purchase history, shipping, or billing address. We keep your personal information only as long as it is reasonably necessary to fulfill the purpose for which it was collected. In some cases, we are required by law to keep your personal information for a specified period of time. For example, where information is collected for transactions such as purchases or refunds, Big Al’s is required to retain this information based on regulatory requirements.

Overall, we use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, to maintain the safety of your personal data. Despite our policies and procedures, no website, mobile application, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, and setting strong passwords for all of your personal accounts.

Changes to our privacy policy

If we change any language to our privacy policy, we notify our website visitors and account holders. Laws and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites. If we change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

How to contact us

If you have any questions regarding this privacy policy, please email us at